COURSE OVERVIEW

Emotional Intelligence refers to the ability to understand and manage one’s emotions, as well as to understand these reactions in others. As such, one’s level of emotional intelligence can be a powerful determinant of their success in interpersonal relationships, decision-making and leadership. 

This course will seek to give participants an understanding of the key elements of emotional intelligence, to develop self-awareness of one’s emotions and those of others and how to properly manage said emotions, in order to be an effective leader in the workplace. These skills are not only beneficial to one’s career but also in day-to-day life.